Question 1

Are you a 5-STAR hotel resort?

Accepted Answer

We hope we can soon be one! For now we are a mini retreat with 12 rooms located in a rubber estate. Due to the on going pandemic, we have to change the model of our business with contactless check-in and services but we are still providing basic amenities and facilities for guest to enjoy. We hope guest can enjoy our surroundings and we hope to expand in future and give our guest the best retreat experience.

Question 2

Where are you located? How far from Melaka Town (Jonker Street)?

Accepted Answer

We are located in Lendu, Alor Gajah, Melaka. It is about 30-40minutes drive to Melaka Town depending on the traffic situation.
Please Waze or Google "The Rubber Escape, Melaka" to get the exact location.

Question 3

How can I make a reservation?

Accepted Answer

1. Visit www.therubberescape.com (or go to booking.com)
2. Click on "Book Now" on the top right corner
3. Select Check-in and Check-out dates
4. Select the available room(s)
5. Fill in your details and proceed to make payment to secure your booking

Question 4

What time is check-in and check-out?

Accepted Answer

Check-in is from 3:00PM to 9:00PM
Check-out is before 12:00PM
Please contact us if you require check-in or check-out outside of this time frame (addtional charges may apply).

Question 5

Is Wi-Fi available? How is the phone signal strength?

Accepted Answer

Yes! Wi-Fi is available free of charge. The phone signal strength is strong!

Question 6

Are your activities or facilities chargeble?

Accepted Answer

All activities and facilities are for staying guests to use at no additional charges except for BBQ pit rental. Strictly no visitors allowed.

Question 7

Can I use the swimming pool without staying?

Accepted Answer

No, you must make a room booking in order to enjoy the facilities and activities offered at The Rubber Escape, Melaka.

Question 8

Can I book the place for my own without other guests?

Accepted Answer

Yes! You will have to book the entire place.
Note: Please check the availability of the entire place before making a reservation.

Question 9

Can I organize a wedding event at your place?

Accepted Answer

Yes!
Please visit www.therubberescape.com/events

Question 10

Can I organize a company meeting at your place?

Accepted Answer

Yes!
Please visit www.therubberescape.com/events

Question 11

Can I visit to view the place?

Accepted Answer

Yes! You may visit to view, by appointments only. Strictly no walk-ins allowed.

Question 12

Can I bring pets?

Accepted Answer

Strictly no pets allowed.

Question 13

For other enquires...

Accepted Answer

Please visit www.therubberescape.com/contact